Privacy Policy
Last Updated: 31/03/2026
At Clockback LTS, we are committed to protecting your privacy. This policy explains how we collect and use your personal data in compliance with UK GDPR.
1. Data We Collect
We collect information you provide when making a purchase or contacting us, including: Identity Data (name and title), Contact Data (billing address, delivery address, email, and phone number), Transaction Data (details about payments and products purchased), and Technical Data (IP address and cookies used for website functionality).
2. How We Use Your Data
We use your data strictly to: process and deliver your orders, manage payments and protect against fraudulent transactions, send you updates about your order or (with your consent) brand news, and comply with legal and tax obligations.
3. Data Sharing
We do not sell your data. We only share it with essential third parties to complete your order, such as: Payment Providers (e.g., Stripe, PayPal), Delivery Couriers (e.g., DHL, DPD) to get your products to you, and Professional Advisers if required for legal or accounting purposes.
4. Data Security
As a small-batch producer, we take your security seriously. We use encrypted payment gateways and secure servers to ensure your personal information is protected from unauthorised access.
5. Your Rights
Under UK GDPR, you have the right to: request a copy of the data we hold about you, request that we correct or delete your personal data, and withdraw consent for marketing at any time.
6. Contact Us
For any questions regarding your data, please contact our Data Lead at: [email protected]